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Notebook Operating System and Recovery topics

older | 1 | .... | 2107 | 2108 | (Page 2109) | 2110 | 2111 | .... | 2135 | newer

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    my laptop pabillion has not stopped configuring for 2 days So cannot use it, can anyone tell me if had same issues or will it stop eventuallly?


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    Move the cursor to the task bar and the blue circle displays.  Can't access the start or settings menu or anything else on the task bar.  Program work that have an icon on the screen.


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  • 01/03/19--17:20: Laptop completely dead
  • My pavilion touchscreen laptop was working fine and then all of a sudden one morning was completely dead. Doesn’t turn on, display anything, no lights go on when I plug it in, and no fans are running. The only thing that happens is it heats up on the bottom left corner. I need this laptop because I am a college student and I don’t have the amount of money to buy a new laptop completely. Any help?


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    Does anyone know where or how I can return a HP notebook I bought at Walmart? They make it super hard to find out lol


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    Hi there....

    please help my hp laptop bios administration password I forget
    system disable code - i 84954432
    Need password to get into bios. Thank you

     

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  • 01/03/19--22:04: Hp coolsense
  • I turn off Hp coolsense. Now I want turn on, but the icon has disappeared. I have last version 2.2

    How I can do?

     Thanks


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    I tried to recover my laptop using the hp recovery tool...which I created via the hp tool.

    That installation did not work, but afterwards my harddisk was completely empty.

    I tried to find the OS download via the hp'page, but they only offer drivers etc(FOR windows 10 but not

    the complete OS. Problem now: I need to reinstall the whole operating system, while nothing remains on my harddisk...

    Someone PLEASE help me with this... kj


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    Received recovery media from HP. 

    Unable to load it


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    Hi,

     

    I want to decrypt my harddisk. For existing my C drive is enctyped by HP Drive Encryption, but I can't decrypt it. I read in help notes (I click the question mark on HP Drive Encryption window) I found this is how to decrypt the disk:
    1. Un-thick the drive

    2. Click apply

     

    My problem is, there is no apply button so I can't do anyting about that.  Where is the button?if it doesn't exist, how to decrypt my disk?

    I attach the screenshot 

    HP Drive Encryption.png

     

    Thanks in advance.

    Ilhabibi


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    As soon as I open my laptop I’m taken to a blue screen and if I say restart it comes back To the same page


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    Hi,

    I have had a hard drive failure on my notebook and I neglected to make a back up disc when I first bought it. How do I reinstall windows 8.1 to my device?


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    hello community and support assitants , please read the whole thing , i spent days and days with no hope , and i m getting frustrated .

    - Symptoms of the current situation :
         - bootable Usb will not boot like before
         - Bios settings are not being saved and getting back to the previous state when ever i exit + save change (F10 , or even in the exit tab)
         - Bios became readonly : 
                    - i tried to update the bios using the live BIOS update utility provided from hp (using my product name etc) and it fails around 51-52% with a message "Bios update failed"
                    - i tried to recover the bios using a usb flash drive made by the same utility , and using the Win+B buttons combination technique , then it will write , and verify , and will repeat these last 2 actions for several times before failing as well , one thing i noticed here , that in the verifying process , it stuck at 52 as well , and at some other points

     

    - Details :

     so the reason all this happened , was that Besides the installed os Widows 8.1 , i wanted to install ubuntu 18.04 as dual boot for a school project . the thing is the installation process stopped at around 70% showing an error , after that i deleted ubuntu , so now i have only windows 8.1 installed , i searched on this subject and found out ubuntu 17.10 had the same bug , ANY SUGGESTIONS ? that would be a SUPER RELIEF if i find the solution here 


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    My Hp stream netbook no longer works,powers up fine with a blank screen and caps lock button flashes what looks like once every few seconds,anyone have any ideas if this is a simple fix?

    many thanks


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    hello community and support assitants , please read the whole thing , i spent days and days with no hope , and i m getting frustrated . i wish i get some help here

    NOTE : i can still access the BIOS , i attached pictures of the log file text from my attempt to recover the bios at the end of this post

     

    - Symptoms of the current situation :
         - bootable Usb will not boot like before
         - Bios settings are not being saved and getting back to the previous state when ever i exit + save change (F10 , or even in the exit tab)
         - Bios became readonly : 
                    - i tried to update the bios using the live BIOS update utility provided from hp (using my product name etc) and it fails around 51-52% with a message "Bios update failed"
                    - i tried to recover the bios using a usb flash drive made by the same utility , and using the Win+B buttons combination technique , then it will write , and verify , and will repeat these last 2 actions for several times before failing as well , one thing i noticed here , that in the verifying process , it stuck at 52% as well , and at some other points

     

    - Details :

     so the reason all this happened , was that Besides the installed os Widows 8.1 , i wanted to install ubuntu 18.04 as dual boot for a college project . the thing is the installation process stopped at around 70% showing an error , after that i deleted ubuntu , so now i have only windows 8.1 installed , i searched on this subject and found out ubuntu 17.10 had the same bug , ANY SUGGESTIONS ? that would be a SUPER RELIEF if i find the solution here 

     

    LOG FILE:--------------------------------------

    logpic1.pnglogpic2.pnglogpic3.png


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  • 01/03/19--22:37: BIOS Update file request
  • Hi,

    I would like to request the BIOS update f.08 for my laptop. My computer had a issue with its fan and the error screen suggested to update the BIOS as it may help fix the problem, however it did not and instead caused another problem which is with the GPU. I updated to f.48 and I have tried to use the HP Diagnostic tools to rollback bios but it says that it is "unable to open signature file."

    With that I would like to request for the executable file to downgrade to a very old BIOS that worked perfectly before. I am looking forward to your response.


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    Hi,

     

    I have HP 350 G2. Intel i5 processor, 4gb RAM and SSD drive.


    The system is massively unstable. BSOD every 5 minutes.

     

    I have tried:

    Reinstalling win 8.1 from the recovery partition.

    Reinstalling win 8.1 from the discs that came with it.

    Formatting the entire HDD

    Installing Win 7 64 Bit Pro

    Replacing the RAM stick.

    Replacing the HDD

     

    The most common messge is Interrupt Exception Not Handled. But there are others.

     

    Any help appreciated.

     

    Thanks,


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    hello community and support assitants , please read the whole thing , i spent days and days with no hope , and i m getting frustrated .

    - Symptoms of the current situation :
         - bootable Usb will not boot like before
         - Bios settings are not being saved and getting back to the previous state when ever i exit + save change (F10 , or even in the exit tab)
         - Bios became readonly : 
                    - i tried to update the bios using the live BIOS update utility provided from hp (using my product name etc) and it fails around 51-52% with a message "Bios update failed"
                    - i tried to recover the bios using a usb flash drive made by the same utility , and using the Win+B buttons combination technique , then it will write , and verify , and will repeat these last 2 actions for several times before failing as well , one thing i noticed here , that in the verifying process , it stuck at 52% as well , and at some other points

     

    - Details :

     so the reason all this happened , was that Besides the installed os Widows 8.1 , i wanted to install ubuntu 18.04 as dual boot for a college project . the thing is the installation process stopped at around 70% showing an error , after that i deleted ubuntu , so now i have only windows 8.1 installed , i searched on this subject and found out ubuntu 17.10 had the same bug , ANY SUGGESTIONS ? that would be a SUPER RELIEF if i find the solution here 


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  • 01/04/19--07:28: Unable to reload drivers
  • I have had to refresh Windows 10 and now need to reload the HP drivers. I have tried to use the self-service support website, but the page never returns from searching. Any ideas?


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  • 01/04/19--08:57: Lost administrative password
  • It's a gift...d don't know anything about it


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  • 01/04/19--09:33: Long system restore
  • How long does it take for windows 10 to restore? It has been about 2-3 hrs.

    Is it safe to shut down my laptop?15466230452528024753337762322537.jpg

     


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