Hello All,
I have had my HP Probook for two years and now, and have been using it without any issue so far.
I have decided to upgrade it with a brand new Kingston SSD and i have installed a fresh windows 10 Pro.
Since i have made the upgrade 3 days ago i have been experiencing random freezes for 20 - 30 sec each, where windows just seems to be loading something, and whatever you try to click wont open. When freezing is done the os will pickup and reopen whatever application you opened or clicked on. these freezes are random and do not have any particular pattern.
I have tried some basic troubleshoting steps and did the below:
- made sure windows is up to date and downloaded all updates.
- i have performed sfc /scannow but it ailed to detect any issue .
- updated all my drivers using HP Support assistant.
- i thought that intel rapid storage might be causing such an issue, i tried uninstalling it but this failed to fix the problem.
- i have tried using the stock IDE ATA/ATAPI Controllers driver, this also failed to fix my issue.
- i have tried to tweek my power plan to high performance in case it was putting the ssd in a low power state but that also failed to fix my issue.
At this point in time i am not sure what other troubleshooting steps i can try. Any help or suggestion will be highly apreceated.
Thank you in advance
Best Regards
Jean Matar