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Notebook Operating System and Recovery topics

older | 1 | .... | 2061 | 2062 | (Page 2063) | 2064 | 2065 | .... | 2135 | newer

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    Ultimately from time to time, when I turned on my HP2530p lap-top (long tim since migrated from the original Win 7/64 to Windows 10/64) I receive the communication of possible Bios corrupt, with a prayer to press the key enter. Done this the computer starts normally without problems.

    My question is: Can you tell me if my 2530p would warn me in case of such RTC battery low, and  how?

     

    If it were not such a problem of low battery, I wonder if I would like to fix this BIOS problem ( maybe at last downloading the bios of that machine from your support (if still valid), and install it)

     

    Thank You very much 

    Giulio Tiberini (Italy)


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    Hi guys,

     

    A couple days ago I received my new HP gaming laptop, the 15-cx0514na. Pretty little thing! Now the first thing I always do when I build a PC or buy a laptop is do a clean install of Windows 10 because I want to remove any bloatware / pre-installed stuff. I created a bootable USB using the microsoft tool on my PC and set up to reinstall Windows. Below are the steps as I took them:

     

    1. By pressing F9, selected the USB as boot device.

    2. Removed all Partitions, ended up with solely Unallocated Space, and created a fresh partition (Windows created some of its own partitions, as it does).

    3. Ran the installer.

    4. Went to do something else, when I came back encountered a BSOD. Before I could investigate further it auto-restarted and, expecting more reboots, went into the BIOS and changed the boot order so it boots from USB first.

    5. Reran the Windows installer tool.

    6. Removed the USB from its port after the installation.

    7. Encountered another BSOD, this time I noticed the error it gave was INACCESSIBLE_BOOT_DEVICE. Did a bit of digging, went into BIOS to revert the boot order (ended up just resetting it all to default using F9 because that felt the safest).

    8. On next startup, pressed F9 to manually select the hard drive as boot device.

    9. Windows boots! Nice. I start doing setup, install some programs, and it doesn't take long for Windows Update to come nagging so I reboot.

    10. BSOD, same error.

    11. Try to restart, still get BSOD error or the laptop starts attempting Auto Repair (which then just freezes).

    12. Whenever I get the Windows recovery screen, I try startup checks but it then says it can't do those.

     

    Basically I'm now stuck where I can only boot the laptop if I use F9 to select the correct boot device.

     

    I do have one clue, which is that C:/Windows/System32/LogFiles/Srt/SrtTrail.txt shows an interesting error:

     

    Startup Repair diagnosis and repair log
    ---------------------------
    Last successful boot time: ‎28/‎11/‎2018 16:45:31 (GMT)
    Number of repair attempts: 1

    Session details
    ---------------------------
    System Disk = \Device\Harddisk0
    Windows directory = D:\Windows
    AutoChk Run = 0
    Number of root causes = 0

    Test Performed:
    ---------------------------
    Name: Check for updates
    Result: Completed successfully. Error code = 0x0
    Time taken = 0 ms

    Test Performed:
    ---------------------------
    Name: System disk test
    Result: Completed successfully. Error code = 0x0
    Time taken = 0 ms

    Test Performed:
    ---------------------------
    Name: Disk failure diagnosis
    Result: Completed successfully. Error code = 0x0
    Time taken = 0 ms

    Test Performed:
    ---------------------------
    Name: Disk metadata test
    Result: Completed successfully. Error code = 0x0
    Time taken = 16 ms

    Test Performed:
    ---------------------------
    Name: Disk metadata test
    Result: Completed successfully. Error code = 0x0
    Time taken = 0 ms

    Test Performed:
    ---------------------------
    Name: Target OS test
    Result: Completed successfully. Error code = 0x0
    Time taken = 16 ms

    Test Performed:
    ---------------------------
    Name: Volume content check
    Result: Completed successfully. Error code = 0x0
    Time taken = 0 ms

    Test Performed:
    ---------------------------
    Name: Boot manager diagnosis
    Result: Completed successfully. Error code = 0x0
    Time taken = 0 ms

    Test Performed:
    ---------------------------
    Name: System boot log diagnosis
    Result: Completed successfully. Error code = 0x0
    Time taken = 0 ms

    Test Performed:
    ---------------------------
    Name: Event log diagnosis
    Result: Completed successfully. Error code = 0x0
    Time taken = 0 ms

    Test Performed:
    ---------------------------
    Name: Internal state check
    Result: Completed successfully. Error code = 0x0
    Time taken = 0 ms

    Test Performed:
    ---------------------------
    Name: Check for installed LCU
    Result: Completed successfully. Error code = 0x20
    Time taken = 0 ms

    ---------------------------

     

    It looks for D:/Windows here, which is the letter of my now unplugged USB drive! I created only 1 partition so the only drive I have is C:/, which is where Windows is installed on the hard drive. So this is very likely the root cause somehow, but I have no idea how to fix it...

     

    Thanks in advance!!


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  • 11/28/18--10:51: Update bios
  • hi,i want to update my bios because micrisoft support  told me this because when i wanted to install windows 10  from usb it appeared eror iastorAV.sys and driver irql not less or equal to windows 10.From hp site i read that you don't lose your

    BitLocker Drive Encryption key but i can't have this key because i don't have bitlocker activated and i can't activate it.

     Screenshot (19).png

     

     

     

    the message says impossible to use a tpm.Its necessary that administrator uses the option "allow bitlocker without a compatible tpm"Screenshot (20).pngScreenshot (21).png

     

    how can i know the key?


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    Mine is less than 30 days old and unplugging the charger and holding down the power button for 4-6sec. "resolved" it for me.

     

    I need someone from HP to confirm if this is either a hardware, firmware, or software issue causing this for so many folks on the forum.  I have already been through the rounds with tech support (Case number: 5023796419) personnel and the hard reset got me back working; no thanks to the support team.  I will be returing this $1600 laptop unless someone from HP can prove to me this is only a firmware or software issue.  I am not one for spending this much money on a laptop and having to live with this as the "fix."

     

    Here are some of the other posts for reference:

     


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  • 11/28/18--11:53: need PCI Device Driver
  • Need Driver for PCI Device for Windows 7 64 bit


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  • 11/28/18--12:32: Boot device not found
  • So my ox did several updates then I went into factory reset the pc and upon the upload process i got a message that says boot device not found hard disk 3F0 

    gives option for system diagnostic which ran 4 hours with everything passing but still same screen and will not load and my restore disk are no where to be found please any help would be great thank you


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    have run hardrive check, extensive check and its failed with code FAILURE ID : OGDB1R-76M9AC-MFPV7G-61CRO3 ...  it is only able to turn on and says no bios and no operating system. no windows key and bkey function unless i have held the power for not enough/too much seconds each time. anyhow. i dont know what to do next. ive checked on the hp page putting in code and product id in every search bit but i am not sure what to do next. i have the product specific page open and can see and download new drivers ect.. just not sure if this is what to do as have not found anywhere that turns my failure id into an action i do next.. i gather from my attempts to discover that next step that i may have to buy a new hard drive... or i may be able to get some coding on a penstick and let that talk to mt laptop and get it reccovered .. or may be i butchered all i read.. any help in gaining the next step on what it is to do /try ? thank you for your time everyone. thanks. k x x


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    I have exactly the same problem.  About 25% percent of the time my Spectre x360 will blue screen in spuvcbv_x64.sys when waking up from sleep mode.  This has caused me to lose work several times and I've spent hours online looking for a fix for this. All my drivers are up to date, [personal information removed]

    Someone from HP - please help!


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    hi  sir   i have  the  same  problem and  i can  clearly  read the  25 character  down my  computer 

     


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    My computer will turn on but won’t do anything. I’ve tried the hard reboot. I ran a system text and this id came up (UBSDVT-8ND9AC-XD7UQJ-60V803). It says the hard drive check failed. 

     

    Does rhis mean my hard hard drive is gone? I just bought this computer last year.


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    Hi i am trying to get Ubuntu on the along side windows HP Spectre x360 - 15-ch004na and I can install it and I have installed it in it's own partation on the drive and installed the bootloader and all but when trying to boot ubuntu it will crash as soon as the GRUB2 menu appears. It almost apears as if the OS is getting blocked.

     

    I have tried a version 18.04 and 18.10 of ubuntu and tried resintalling several times, I tried to disable secture boot and the TPM and it still will just crash as soon as the bootloader loads.


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    How do I reset Aministrator password or power on password code I 59713825 please someone help 


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    Hi there,

    My HP Envy 4-1001et running Win 7 Home 64 bit  failed to boot yesterday with File: \Boot\BCD  Status: 0xc000000f error screen.

    I could not get into on disk recovery utility via pressing F8 and does not have any recovery media.

    I made harddisk and memory test by pressing F2 and both tests passed.

    I downloaded Win7 Home SP1 image from Heidoc.net, burned into DVD and tried to boot from external DVD drive

    After DVD boot and win 7 image get into function but my harddisk was not recognized. So  I could not go to command prompt and enter BCD restore commands.

    My harddisk test was passed but the DVD image boot could not recognize any harddisk.

    What can be the reason for that?

    I thank you for any advise and comment.

     

     


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  • 11/29/18--04:49: Blank Screen After Login
  • I used the Hard Drive Short DST Check and it failed.

    Failure ID: 60FW22-7AW9AD-XD7V7F-60U103

    Product ID: J2C26PA#UUF


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    my laptop BS 579tx, does it support windows 7, if it does how can i get drivers for windows 7


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    I can’t type the £ symbol.  When I do shift3 I get the hash key.  


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    I turned off the computer because it was running slow, then it wouldn't turn back on. No charging light when plugged in.


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  • 11/29/18--07:54: How to downgrade bios
  • Hi all,

    i have recently upgraded the bios of my pc downloading the last version from HP website.

     

    The version now is the f.27, but i have troubles with the battery life since i have installed it. It suddenly got worse day by day. Can the two things be ralated? Or maybe it's just a problem of my battery?

     

    The previous bios version was the f.23, but i can't find it on the HP website for my PC model, so I was wondering how I could downgrade the bios.

     

    Thanks in advance


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    Hi,

    can you help me with this: do you know if there is any reason why my tablet-pc has a 32 bit windows 10 version installed when the processor is x64 bit? should I install a 64 bit windows version?

    Many Thanks

    Roberto


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  • 11/29/18--08:01: Crashes continually
  • I am at this point frustrate with this issues and partialy with HP, The laptop crashes with the green screen copule or trwice and then the blue screen. I scanned the QR code and link me to a website. There are various types of answer and they didn't work at all. I resetted to factory deafult and again still there, What it is? Virus, or some internal hardware issue, or qwindows 10 issue? Please help.


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