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Notebook Operating System and Recovery topics

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    I tried both of these and have purchased a new battery and adapter.  I still get nothing.  Power light and F12 flashes once when power button is pressed and then go right back out.  

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    I have lost my laptop . I have it's serial number only with me .I need other relevant information to track it.

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    Hello, i am having the same issue with my laptop. i did the tests and passed both of them .


    I don't have any extra chargers to see if this is the problem but i can afford one if the problem well be solved. 




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  • 11/16/18--22:31: Factory reset stuck
  • Trying to do a factory reset so I can return this pos computer but it's been stuck at 12% for 5 hours now . Not sure what to do at this point...will it it stuck.... Can I power down and restart.... if I unplug and let battery died and ship back will my info still be on the computer?

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  • 11/16/18--22:59: Hard Drive Short DST Check
  • Running Short DST Check  on a laptop i got from my college bookstore gives me this result:


    Testing Drive: 1

    Hard Drive Short DST Check: FAILED





    Hard Drive 1 - Primary HDD Bay*




    Component Test : FAILED


    Any help you could give would be appreciated as i need to get it working again so i dont have to write papers at the library xD. I ran the DST check because the computer suddenly wouldnt load the opperating system past the windows loading screen during startup. i would just get a black screen and occasionally it would let me move the cursor around so i knew it wasnt the screen.

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  • 11/16/18--23:13: Re: BIOS Password HP ENVY
  • Hi my hp envy bios password pless hilp me 

    [i  63006368]

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    how to find out operating system after crash my laptop having serial no.- cnd6222636 and product number t0y92pa

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    Help me it's actually I3 7th generation 

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    Hello Everyone, i need drivers for HP Notebook I5 DA0342TU which came with a freedos, now i want to install windows 7 64 bit but before doing so i wanna make sure if there are drivers available for it or they are only available for windows 10, if there are drivers available kindly provide me with a link with all the drivers for windows 7 64 bit any help would be highly appreciated.

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  • 11/17/18--02:28: Can't find the right driver.
  • I have bought this PC:!tab=features , and I don't know how to find the right driver for my model, because there so many drivers and some of them are clearly for other models of the HP 250 G6, mine is (3QM21EA). Can someone help me tell me which drivers should I download.

    This is the driver page:

    There are 15 graphic drivers for my model and many of them are for AMD GPUs and my model doesn't have any AMD component.

    Please help me, tell me which one is the right one for my model.

    Thank you in advance.

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    My computer recently broke so I need to get a new one, but every computer seems to be on Windows 10 now-a-days and I require Winodws 7. My fiance has the 15-bw030au so I decided to look at the 15-db0019au.


    I know how to install Windows 7 on it, but the problem is are there compatible drivers for this computer that work on Windows 7.


    Can anybody help me? If not, maybe the 15-bw030au can run Windows 7?

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     When turned on, only blue screen appears with a cursor. After removing battery, turned on with the help of ac adopter, no LEDs of caps/num lock glows and no fan/disk sounds. How to solve


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  • 11/17/18--04:32: Laptop won’t turn on
  • Laptop was working perfectly last night. It said it needed to update before it could shut down, so it did that and turned it off. When I tried turning it on this morning, it won’t turn on.


    it says the system is trying to repair itself but it’s not working. I don’t know why it won’t turn on

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    Hi, I would like to know if my HP 15-g010nl PC was compatible with version 1703 of Windows 10

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    i need windows 7 (64bit) drivers for hp 17-e153sa pavilion

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  • 11/17/18--05:59: G60 120us best OS
  • I had to replace my hard drive with a 1tb 2.5" sat 6gb/'s 7mm 128MB 5400rpm hard drive. I can't find a recovery disk anywhere for Vista 64 bit. I can still read the product key on my computer from the original OS. Is this useful in any way or should I just buy a windows 7 or 10 OS? Is the OS the only thing that is needed to get it running or do I then need to install drivers?

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    After being in my laptop last night for a few hours before shut down it asked to do a update so I allowed it. When I've turned it on this morning it's got a blue screen. Now I've followed all the help online tried everything and I can't get rid of it and onto the desktop. Any suggestions I maybe haven't tried. Only had the laptop for around 2 months now and seems to be nothing but problems. Any help is appreciated. 

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    Locked out of my mini 110 showing this [serial number removed]

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  • 11/17/18--10:33: Battery Problem
  • I use my HP ENVY  13'' Notebook since 1 year and while it stays off but its' battery goes down. I usually tried to charge 0 to 100 and I tried to not use it while his charging but recently I didn't these things. Can someone explain to me why my battery goes down while it's off?  

     Thank You  


    CPU: i7 7500U

    Ram: 8 Gb

     256 Gb SSD

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    I don't get any error messeges it just turns the apps off by itself

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