Hello,
I have had the same problem as everyone else when starting my screen. It is stuck on "preparing automatic repair". This is just the HP logo and with the words "preparing automatic repair" under it.
I ran this step below:
1. Perform some basic hardware checks to rule out hardware problem
- Please, shutdown the computer using the power button (pressed and hold for a few seconds until PC powers off)
- Power the computer back on.
As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap) before any logo appears. This should open a HP Startup Menu
- Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test.
This will check major hardware componets for issue (do it just in case) .
If there are no system checks/no quick tests, perform HDD (hard disk drive) and RAM check (memory check).
Everything had passed and i went on to the System recovery options. After i did that, It goes the HP logo with the words under "please wait" and it stays stuck on that. I am not sure what else i can do. I bought this laptop a month and everything seems fine running the quick tests. Anyone have any suggestions?
Thank you for any advice!