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Notebook Operating System and Recovery topics

older | 1 | .... | 2089 | 2090 | (Page 2091) | 2092 | 2093 | .... | 2135 | newer

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    When working on a laptop when it is on charge, it is very hot and because of the work of the coolers it makes noise. The peak temperature is 95 degrees, but it quickly drops to 70, and then lower with the help of coolers. Is it okay that he is so hot? Without charging, the temperature does not exceed 65 degrees. Now while I am writing this the temperature is 53 degrees, but if I run Inteliji Idea for example, the temperature will jump sharply to about 90 degrees, and then decrease to 60-70

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    This was noted before by another user but thread just seemed to direct to nowhere and didnt provide an answer. 



    On startup I get the following message:


    'The followng product information programmed into system board is missing or invalid-
    System board (00A) System Board CT Number"


    I've had this message for weeks and just kept hitting Enter to continue with no issues at the time


    Last month  my notebook would log off without any warning after about 15 mins use, this is with it plugged in and battery at over 70%.   It started doing this more frequently and I searched on here for a solution.


    Virtual Agent suggested restoring BIOS setup screen by F10 then F9 to select and load the BIOS setup default settings, F10 then save.


    This seemed to work for about a week and I noticed an immediate improvement in the speed and I could use it plugged in without any issues,


    Last week there was an update when I logged off and I am back to the initial problem with the same system error message displayed when I switch notepad on,  I tried the restore BIOS option again but this time it didn't work.

    My notebookis back to working ridiculously slowly even for a regular google search?  


    Previously my notebookwould give me a warning if battery was running low, this doesnt happen although with it being plugged in I don't think the issue is with my battery.


    I have my system security configuration details but don't know who to go to with this  as using the HP virtual option and inputting my requested serial number just directs me back here.


    Is this something that I can repair (I'm not techy savvy but can follow instruictions to a point) or am I going to have to take the laptop into a repair shop.


    HP Notebook is out of warranty

    Operating system is Windows 10 - Doesnt tell me what bit it is on the system security just has Win10

    I have wireless connection in my house and it works fine with other devices 


    Can someone help? 

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  • 12/20/18--09:11: Need driver ACPI\SMCF010
  • Hi,


    I need a driver : ACPI\SMCF010 (unknow device)


    Compaq 6910p 

    Win 7 64bits

    Win7 can't find it.



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    Confirmed faulty hard disk. I can get to home page after about 30 min. But can not select anything. How do i replace hdd without recoery disk or productkey

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  • 12/20/18--11:09: Recovery Drive full
  • Believe it or not, I am halping a person on her laptop.  She only had 32GB of hard drive space and I thought. "THat can't be"  Anyway, I opened it up - and low and behold - when they built the machine, NO ONE PUT IN A HARD DRIVE.  So, I purchased a hard drive.  The recovery drive is C:   My new drive is D:  I would like to delete the C drive (Won't let me).  Trying to install Windows on the D Drive - won't let me - not enough space on the C drive.  UGH!!!!!


    Any help?  Thanks

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  • 12/20/18--12:30: Boot Device not Found
  • One day my laptop all of a sudden started acting up just being real slow & acting like it did't want to turn on & like when turning on it would blink from blue to black screen a couple times so I tried calling customer service but couldn't get through to anyone so desperately I went to chat and thats were I was told to do a hard reset on my HP from there my problem only got worse because before I done this reset I could at least use my laptop and just because my warranty ran out end of last month seems like I can't get anyone to help me. I'm no computer wiz I barely know anything about them I just know the basics that you need to know to use one!

    Please does anyone know what I need or can do to fix this. I've only had this laptop almost a year. Right now it's just a black screen with the message Boot Device Not Found Please install an operating system on your hard disk (3F0) F2 system diagnostics. I have ran all the test twice they all passed, someone said my laptop should've came with the disk that I need but it didn't come with anything. I'm going to ask a ? and it might sound crazy if so just tell me but my son also has a HP notebook which his is a better model, but is there a way I could make a recovery disk off of his. I'll do whatever I just can't afford to buy a disk and I really need my laptop for work! Anybody with any suggestions please help!....

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    Hp ENVY DV7 7212nr
    Hi I am Ahmad
    when I start up my notebook , I am getting  a black screen after very few seconds 
    this appear to me on a blue screen.
    Your pc needs to be repaired

    A required device isn't connect or can't be accessed.

    Error code:0xc0000225

    You'll need to used recovery tools on your installation media. If you dont have any installation media(like a disk or usb device),contact your system administrator or PC manufacturer.

    Press Enter to try again
    Press F8 to start up setting
    Press esc for UEFI Fireware Settings 
    I tried this actions...
    pressing Enter or F8 didn't change this blue screen
    pressing ESC ,, it gives me some options 
    F1 product details
    F2 pc diagnostics
    F9 change boot order
    F10 set up
    F11 recovery
    only F1 and F2 runing 
    F9 ,F10 and F11 takes me to the same blue screen 
    I can't access the boot menu or set up or recovery
    my laptop stuck on this damned blue screen
    I tried another way ,, I removed hdd and then every thing is ok
    when I reconnect the HDD the problem comes again.

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    So I have a go pavilion dv6 with Windows home 7 premium and malware had gotten on the computer and started erasing everything. I cannot load or startup without error showing up now. Cannot find operating system and I tried to load a boot disc and was not the right one and now I think I have right us recovery to restore to factory setting but I keep getting and error staying that it cannot read subsystem image when I try to run the programs. Therecovery drive (F:) is also gone from the malware and I cannot even make it to f11 restore options. Just little writing at the top that i cannot even read. Its just goes to an operating system wasn't found. Try disconnecting any drives that don't contain an operating system. Press ctrl+alt+del to restart. Could someone please help here. I have a usb windows driver recovery, but no discs. right now I can make it to startup menu but press f11 stays on the menu and shows the writing i cannot read at the top. Network boot shows the cannot find system operating. F10 does not do anything boot device options nothing along with diagnostics and information. Run primary hard disk self quick testand shows hard disk 1 fault and now running full test.

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  • 12/20/18--17:52: Interupted system restore
  • I interupted system restore because it was taking hours now I can’t get back to my desktop 

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    G'day, i have an HP warranty status pop-up that has been checking my warranty status for 2 days now, and i don't know how to get rid of it. I'm not very tech-savy, so please bear that in mind.

    Thanks in advance,


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  • 12/20/18--18:43: Recovery Manager Not Working
  • My wife installed McAfee on our notebook and it found a virus that wiped out the computer. We're trying to do the recovery but it says Restoration Incomplete and will not recovery. Is there a restoration cd I can buy?

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    Had to replace hard drive in a friend's HP 2000-365 DX Notebooke pc and need Windows 7 Home Premium recovery disk.

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    I have lost the recovery files on my laptop and this seems to cause problems in the os. 

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    Smart Hard disk Error: The smart hard disk check has detected am imminent failure. To ensure not data loss, or please backup the content immediately and run the Hard Disk Test in System Diagnostics. 


    The He above was the error message on my HP Laptop screen 

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    I posted this many years ago

    HP Client Security Manager extension not showing up on Chrome plugin page

    And as far as I know the problem was never solved.

    Today the following Support Assistant update arrived. Do Chrome and the finger print reader now work? Or is this another instance of HP continuing its habit from the above post where it distributes software that cannot and will never work because the software is not supported by the industry?

    HP finger print driver update.JPG

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  • 12/21/18--06:06: No bootable disk found (03F)
  • No bootable disk in uefi mode ...... Passed hard disk check. Black screen when

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  • 12/21/18--06:13: Bios password
  • Hallo i boght a PC. And the bios is locked so i vant not boot any Windows CD can someone hjelp me 

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  • 12/21/18--07:34: Laptop Battery
  • My laptop stop turning on completely recently so I was going to try replacing the battery, but I have not been able to find a trustworthy website where I can purchase it at. The replacement number is 849313-850 and the battery is a VS03XL. Anyone have any ideas?

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    After my computer shut down for an automatic update the system never returned to operation.  I received a large HP window indicating ways to restore the operating system and nothing worked.  I shut the computer off & tried to restart, took out the battery without success.  Received error code FFFFFF03.


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  • 12/21/18--08:46: printer
  • when I boot up and try to use my printer wireless HP C7100  series    even if I have used it  the previous day  it  does not  respond  even though  it  has got the green tick  by it in  device and printers, but when I   right click   it says its offline   even though I'm  connected and online,  I don't see any way of   changing  the status  from offline to online,  I have to result to  remove  printer and  add it again  and it then works perfectly ?

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