Hi everyone, I have an HP Pavilion dv6-7010us Entertainment PC and I have problem where my USB ports do not work at all. When I plug in my external hard drive the computer does not even see it.
My specs :
Processor: AMD A8-4500M APU with Radeon(tm) HD Graphics, 1900 Mhz, 4 Core(s), 4 Logical Processor(s)
System Model: HP Pavilion dv6 Notebook PC
Version: 6.1.7601 Service Pack 1 Build 7601
BIOS Version/Date: Insyde F.23, 9/4/2013
Windows 7 64bit
I have no idea what is going on with my computer and I am desperate for some help to resolve this issue, I have updated my BIOS and I have searched everywhere for drivers and every single download I made failed. I dont know what to do anymore. Please help.