my computer came back from HP after having the dreaded blue screen. I backed up my data prior to sending it in to HP. when i went to reinstall it i was prompted to use the HP recovery Manager and did. all the files were converted to Backup 1-92SWM files. yes there were 92 files. I called HP and they said since the machine had a total recovery the software was missing and i would have to pay tech support to to walk me through it and fix it. I protested to no avail. Can anyone help me???????Thnx
↧