I updated to 8.1 and haven't been able to open the store since. I recently was determined to just use the refresh or recovery options to restore my Envy touchscreen 15t to it's factory original and start over. However when I try to do a refresh it tells me that the harddrive is locked and to unlock it and when I try to do the full recovery it tells me the partition is missing but it isn't actually missing. Is there a solution to this??
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