Hi - I've recently updated my (new) Notebook laptop to Windows 8.1.
Since then, when I connect either my iPod or iPod Nano to the computer, neither device is recognised. Although each will briefly light up and a sound is made to suggest connection, neither device is recognised by either iTunes or the computer itself. Indeed, it appears that neither device even charges whilst connected. This is the same regardless of which of the three USB ports I use.
Whilst I don't have a zip-key to test in the ports, I've tried connecting my Kindle and this works (and charges) as expected.
How can I get my iPod devices to be recognised by, and connect to, the computer and iTunes?
Many thanks,
DJ