Product name: HP ENVY TS 17 Notebook PC
Product number: C8U17AV
Windows 8.1 64-bit
Seems like every week there is a new issue with this laptop, the worst I have ever owned.
When I click on a PDF file to open it, the orange PDF logo screen briefly appears but then disappears and the Start Menu appears. I cannot open even saved PDFs. Can you please direct me?
Also, still waiting on a reply re: my lost Norton security. It's been a month since someone said they would see about helping me, then never got back.
Thanks.