Hi i will try again
Hi i was trying to download music via my ipod 6th Generation, but itunes did not reconise my ipod this has never happened before, i uninstalled and re installed several times. so went and looked into devices and the yellow triangle was against the ipod icon clicked into it and it stated " Windows is uninstalling this device (code 21). Went into Device Manager and under Universal Serial Bus controllers opened it and USA MASS STORAGE DEVICE has the yellow triangle - clicked into that and again states Windows is uninstalling this device (code 21) i have clicked update drive software with the results saying it is up to date
My computer is - HP pAVILION G6 NOTEBOOK - PRODUCT NUMBER C4M18EA#ABU WINDOWS 8.1 64BIT.
i have tried another cable and a different ipod
Please help
Many thanks in advance