I have a HP Pavilion g6 g6 - 2241sa and have only had it for about 6 months, It get used quite a lot and today when I tried to use it, it came up with "Please read the information while we get your PC ready" and then came up with a blue screen with with a cloud like picture at the bottom... With start in the top left hand corner and my icon on the top right. All my tiles are gone i can only get to the original desktop but going through the help button when you hover in the top right corner. All my music, Video and documents are gone.
Please Help