Quantcast
Channel: Notebook Operating System and Recovery topics
Viewing all 82602 articles
Browse latest View live

could not configure Windows to run on this computer hardware

$
0
0

i am using EliteBook 8570w , os is installed on 110GB ssd (kingston) windows 10 pro.

currently is full only few gbs are left, so i want to upgrate my ssd to 240GB ( kingston),  but when i try to install clean windows in newly purchased (240GB SSD Kingston) gives me this error during the setup after first restart "could not configure Windows to run on this computer hardware"  i had talk with  microsoft and kingston as well they said to contact HP.

please help me. , i was also trying to update system bios, but i could not find the latest bios download page on HP website.i though this is bios thats why it is hapnning. current system bios version is BIOS Version/Date Hewlett-Packard 68IAV Ver. F.43, 2013-10-08

this is my laptops info:

System Manufacturer Hewlett-Packard
System Model HP EliteBook 8570w
System Type x64-based PC
System SKU C9Y45UP#ABA
Processor Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Hewlett-Packard 68IAV Ver. F.43, 2013-10-08
SMBIOS Version 2.7
Embedded Controller Version 80.28
BIOS Mode Legacy
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Hardware Abstraction Layer Version = "10.0.17134.285"
User Name devgun-PC\devgun
Time Zone India Standard Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.9 GB
Available Physical Memory 23.3 GB
Total Virtual Memory 68.9 GB
Available Virtual Memory 59.3 GB
Page File Space 37.0 GB

 

thanks


I have lost my windows product key while changing hdd to ssd, Is there is possible way to get back?

$
0
0

Recently i have upgraded to ssd , installed new operating system on it and the existing windows product activation  transferred automatically to new operating system from my backup hdd. So i have formatted the old windows files in hdd. Now my windows product is lost as well and asks me to activate it. I dont have old backup of windows now. Is there any possibilities to get product key back. 

How to get SMC.bin file

$
0
0

Hi.

I just bought an Elitebook 840 g3 . It was shipped with Windows 10, however I don't want to use windows on it (I planned to install Archlinux).

I need to access the BIOS setup but it is password protected and I don't have the password.

 

So I know I need the SMC.bin but I don't know how to get it from the support.

Authomatic Recovery

Trying to Install Windows 7

$
0
0

I'm becoming crazy, I0m tryng to install my personal version of windows 7 in dual boot with the original windows 10. I've followed this guide : https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/HP-15-g019wm-Trying-to-Install-Windows-7/td-p/4186864 but I'm blocked to the selection of the particion for the installation, I've tryed all drivers available on the web but the ssd plugged is absolutely anonymous ( sk Hynix bc501 ) and the result is that windows 7 does not recognize the disk. I've tryed to extract the.sys file directly from windows 10 in order to install it into the W7 image but without success...someone can help me please?? Thanks in advance.

My hp envy is taking a very long time to load things

$
0
0

When I log onto my envy it takes a long time to pull up my home screen. It is at first black and then it finally comes up. When I move my cursor to the bar on the bottom with all my gadgets the cursor turns to a blue loading circle. I’ve reset my computer about 3 times and it is not working, I have Webroot security so I should not have a virus. I’ve only had the computer for a year and I do not over use it or anything like that. Started acting up 3 days ago. 

Envy 14-k026tx Sleekbook won't charge/start

$
0
0

Recently the notebook computer would run out of battery and shut down before notifying me on the screen (There used to be a pop up notification telling me that the battery's low). And if I connect the AC adapter to it and turn the computer back on, it'd say that the battery will charge to 100% in 1 minute.

Yesterday, it shutted down like that again and I tried to turn it on hours later, but even with the AC adapter connected, it wouldn't start. When I press the power button, I see a blink of light from the power button and the F12 key, but nothing happen after that. Screen won't turn on and no sign of the computer starting. I have been charging it since last night, but the charging light remains red after 12 hours, meaning that it's still charging (?)

I have tried hard reset but didn't work. What is wrong? How can I fix it?

I’m not able to factory reset my laptop

$
0
0

Every time I try to factory reset my laptop it tells a problem has occurred.


Black screen - cant accesss system restore

$
0
0

My pc was left on over night and apparently did a system update.  After closing the windows and rebooting it, it took several minutes (more than 5 but less than 15) to restart.  Once it did restart,  it gave the message that it was doing an update, that took at least 10-15 more minutes.  Finally I got to the sign in screen.  I signed in and got a black screen with an error message that said:

Location is not available

C:\Windows\System32\config\systemprofile\Desktop is unavailable.  If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again.  If the location is on a network, make sure youre connected to the network or internet and then try again.  If the location still cant be found, it might have been moved or deleted.

 

If I hit Okay and close the window, I get a black screen with only the recycle bin showing (cant open it or do anything with it) and nothing else on the desktop.  the task bar shows a few items, none of which will do anything when clicked.

 

I am able to pull up the task manager but can not figure out how to do a system restore.

 

Also, if I have to take the pc to Geek Squad, they told me they would probably have to reinstall Windows but they didnt think they could reinstall Office since I had that done at the factory when I ordered the pc, so how do I go about getting that back?

Virus and Thread Protection : Unauthorized Changes Blocked

$
0
0

Dear HP Members,

 

i have facing a issue which is i dont know need to delet the files / or  / folder / or / remove from uninstall program before doing so i need your concern

 

my error is : Unauthorized changes blocked - : controlled folder access blocked C:Program%20Files/Synaptics/SynTP/SynTPEnh.exe from making changes to the folder %userprofile%\Desktop.

 

can you please let me know what should i do for this issue... helping me 

 

Regards

Happy Christmas in Advance

не загружается винда10

$
0
0

Незагружается винда 10.Пишит в командной строке (недостаточно ресурсов памяти для оброботки этой команды)WIN_20181206_21_53_44_Pro.jpg

 

Drivers for ProBook 4540s problem

HP suddenly turned off

$
0
0

Hello,

I plugged in my laptop, which was at 19%, and it turned off within 10 seconds. After that, it wouldn't turn on and when I plugged it in again, the charging light wasn't on either. I tried using another charger, because I thought maybe it was just my charger that was defective. 

After no success, I took it to best buy and it was sent off to geek squad. They called and said the motherboard was fried and needed to be replaced. I was really surprised, because I have had my spectre for less than 2 years and have taken very good care of it. I bought it specically for college and decided to spend a litle extra on a laptop I thought would last longer. 

Currently, I have no idea what to do since $500 seems like an extreme amount to pay to replace a motherboard that fried, keeping in mind I have not had this laptop for more than 2 years. Please help. 

Selected boot image did not authenticate

$
0
0

I used my laptop about 2 weeks ago & everything was fine. Today when i went to use it i was stuck with a black screen & blue bar. Ive read the other forums & can not get it to work. After pressing f10 & changing the legacy(?) Settings im stuck with a black screen that says; "no bootable device - insert boot disk & press any key) anytime i press something it repeats itself. I cant lose any of the information i have on my notebook as it is super sentimental & has huge value in my life. Im unsure how to procced & need it working for work! 

Thank you!!!

 

*to add; i recieved this laptop from a friend a couple years ago & am unsure of any details for the computer. 

Cannot Download Windows 7 ISO to reinstall Windows 7

$
0
0

I tried to download the Windows 7 ISO so I can make a bootable USB from it to completely reinstall Windows 7 "barebones". It said that my windows key I used to download the Windows 7 ISO was an OEM key. How can I download Windows 7 ISO?


"Thanks for using an HP product" popup

$
0
0

How do I prevent the popup from coming up every time I plug my charging cord into my laptop? I have pretty bad ADHD and it breaks my train of thought. It's quite distracting. 
Thank you.

Help! 15d020dx now asking for adm.password. now coded 51632284

$
0
0

My laptop now is asking for an administrator password that I have forgotten.  When trying to enter passwords I've used in the past(to no avail) it shows up disabled with a code # 51632284. Any help would be appreciated 

Bios reset

$
0
0

need to know how to do a bios reset

 

I replaced my hard drive on my laptop HP EliteBook 8460w. I need a new install disk

$
0
0

I replaced my hard drive on my laptop HP EliteBook 8460w.  I need an operating system or/and recovery disk.  I searched unsuccessfully on hp site by entering the serial number (CNU20549NR).  No, I do not have a recovery disk.  I have tried to download from Microsoft site but it prompted me to contact manufacture since the operating system is pre-installed from the manufacture.

 

Please help

 

Thank you,

 

Sam.

Recover the Recovery function and BCDs

$
0
0

Hi

 

This is for Recovery and BCD experts.

 

I am trying to restore an unaccessible laptop of a relative of mine that even don't allow access to any F8 Modes with the message:

interactive logon process initialization has failed. please consult the event log for more details.

It *might* have happened while interrupting a windows update.

I tried to repair it with a Winows 7 AIO installation CD to no avail.

I did tens of manipulations with HBCD (live CD) to no avail.

Couple of times I succeded to acces the Recovery utility with the F11 key on boot up. Last time  I did a backup prior to restoration and it lasted the whole night (125G).

At one point, in a repair procedure that I don't remember how I did it, I was asked the password for the main "USER" ! WOW ! I was finally getting somewhere. Since it was too late to phone my relative to ask for it, I shut down the laptop and thought I would ask the next day but... the next day I forgot which procedure I used to get to that point ARRRGGGHHH !!!

 

AND NOW...the Recovey feature is NO MORE accessible with F11 !!!

 

Bootin into F8, I sometimes now get the first choice of "Repair the computer" that usually leads to the system Recovery procedure (same as F11) but now I get the message :

Status: 0x0000225

Info: The boot selection failed because a required device is inaccessible.

 

Now I am playing with the BCD for I assume that it is a BCD missconfiguration that is preventing me to access the HP Recovery partition. F11 do NOT work ANYMORE !!!

 

BTW: what is happening when we press F11 at bootup ? Does the system chose to boot with the E:\boot\BCD bootfile instead of the SYSTEM BCD file ? If so, will the tweaking of that BCD file restore access to the HP Recovery feature ? 

 

Since the HP Recovery feature kicked in once, that means that the Recovery partition E:\ in in good order and should be accessible one way or the other.

 

Playing with the BCDs is not so obvious. There are three of them :

  1. System C:\ boot\BCD
  2. Main D:\boot\BCD
  3. Recovery E:\boo\BCD

I presume the main laptop BCD booting file is #1, the System C:\boot\BCD

 

Trying to edit the BCD with HBCD command prompt give an error message :

The BCD store couldn't be openned. The requested system device cannot be found.

Opening the BCD with HBCD Bella Vista program also gives an error message :

No BCD configuration is available in the system registry. Do you want to choose the BCD hive manually ?

So, I have to manually choose the BCD to edit it with Bella Vista, but I prefer the presentation of BootICE to tweak the BCD, which also can't find the default system BCD that I also need to load manually.

 

Does this mean that a missing/corrupted registry entry is involved here and that I should address this issue too ?

 

The Windows 7 AIO installation CD, on the "Repair" path, sometimes it works, sometimes it don't. When it does, I get this new BCD, then it fails to save it and my c:\boot\BCD vanishes !!!

 

The W7 AIO installation CD Repair cmd console gives (when it wants):

c:\>bcdedit

Windows boot manager
---------------------------------
identificateur               {bootmgr}
device                            partition=C:
path                                \bootmgr
description                   Windows Boot Manager
locale                             fr-FR
inherit                            {globalsettings}
extendedinput             Yes
default                           {default}
resumeobject              {949530c9-260b-11e0-89c4-d1578960a38e}
displayorder                 {default}
toolsdisplayorder       {memdiag}
timeout                         30
customactions            0x1000085000001
                                        0x5400000f
custom:5400000f     {949530cd-260b-11e0-89c4-d1578960a38e}

 

Windows boot loader
-----------------------------
identificateur              {default}
device                           partition=D:
path                               \Windows\system32\winload.exe
description                   Windows 7
locale                             fr-FR
inherit                            {bootloadersettings}
recoverysequence      {949530cd-260b-11e0-89c4-d1578960a38e}
recoveryenabled         Yes
osdevice                        partition=D:
systemroot                   \Windows
resumeobject               {949530c9-260b-11e0-89c4-d1578960a38e}
nx                                     OptIn
detecthal                       Yes

 

HBCD BootICE gives this for:

SYSTEM C:\boot\ BCD,

MAIN D:\boot\ BCD

RECOVERY E:\boot\ BCD

 

Why the MAIN and the RECOVERY BCDs since the laptop boots only with the SYSTEM BCD ?

 

This is ALL (finally) folks ! ALL I want is to revive the HP Recovery function. 

 

Any Ideas anyone ?

 

Best regards

iBenny

 

Viewing all 82602 articles
Browse latest View live




Latest Images