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Notebook Operating System and Recovery topics

older | 1 | .... | 2057 | 2058 | (Page 2059) | 2060 | 2061 | .... | 2135 | newer

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     HP laptop says code 0x8009002d


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    Dear Sir
     
    This is a brand new laptop which i have started using 15 days ago.
     
    The system restore function function is broken and fails each time it it used with any restore point.  Restore points can be created but not restored.
    Here are the details
     
    After I experienced continuous failure with system restore, I did a restore of my laptop to factory default, windows 10 version 1709.  In this state, the system restore works without a problem.  I then accepted windows updates for drivers etc including the feature update to version 1803.  I created new restore points and then try the system restore and it fails repeatedly. I believe the windows update breaks the system restore function.  At this stage i have not downloaded and installed anything from HP support assistant and neither is there any anti virus installed.  Another thing i noticed is that startup repairs aborts and fails leaving an error message in log files > srt folder > srttrail.txt which is as follows
     
    Root cause found:
    ---------------------------
    Boot critical file g:\efi\microsoft\boot\resources\custom\bootres.dll is corrupt.
    Repair action: File repair
    Result: Failed. Error code =  0x57
    Time taken = 1500 ms
     
    Repair action: System files integrity check and repair
    Result: Failed. Error code =  0x57
    Time taken = 813 ms
     
    I have tested this carefully, step by step after my first experience involving the failure of system restore. 
    I have used several recommendations to rectify the situation but none of them set the situation right and system restore fils at every attempt on this new computer (no software at all is installed
     
    The laptop has no boot up problems whatsoever.  SFC and CHKDSK  reveal no errors
    Niether dis this command line help - 
    Dism /Online /Cleanup-Image /RestoreHealth

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    Basically the hard drive failed so I installed  new hard drive. It needs disk or USB with the recovery media  So I can install it manually to the new hard drive. Windows 8 was original operating system  but I had upgraded it to wins 10 and short while after the hard drive packed up  I hadn't made a backup sadly when asked. 


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  • 11/25/18--04:33: driver windows 10
  • before installation of windows 10 from usb it tells me that windows can't find drivers.

     

    20181123_223400.jpg


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    I have been experiencing bluescreens on my 15-db0020NO laptop since I bought it about a month ago. They occur randomly during normal internet browsing. In addition I often see random graphical errors that flash on the screen for a split second, but they do not seem to result in crashing. There are no signs of overheating, and the system is able to run a GPU benchmark without problems.

    The error code points to an issue with the graphics driver, of which I have the latest version installed. At least the latest that HP provides.

    I will attempt to reinstall the drivers for starters, but I suspect the problem will persist. Have other HP laptops, notably the ones using AMD's Ryzen chips, been experiencing similar issues? Suggestions as to solutions?


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  • 11/25/18--06:32: Laptop freezing
  • I brought my nephew a hp laptop small one, I brought it 22 October from Amazon and the home page keeps freezing and locks and be cant do anything at all please help not happy at all 


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    I recently reinstalled windows 10 on this PC using the windows reset function and my thought was that it would automatically retrieve the product key using a code from the BIOS and over the internet (Similar to the HP Stream 14 I have). I am now getting a warning message telling me my version of windows is about to expire. There is no activation code on the PC or under the battery. When I look at how it is activated it says "Windows is activated using your orgnization's activation service" but when I try and put the default key in and select activate, it can't find the "orgnization server".

     

      I have the product number and S#. Is there a problem with the HP windows network keying, or should I have a hard key somewhere?

     

    I have already checked the BIOS and it has the default windows key for network activation.

     

    Thank you,

    King_Snake456


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  • 11/25/18--07:51: Fingerprint
  • I can’t get on my Probook because there are problems with my fingerprint software. I don’t know my password so I can’t access my computer. Every time I want to get on my computer, the software of the fingerprint says: “please wait”. Then they try to restore the fingerprint software but it doesn’t work so they sent me to the password area but I can’t remember my password


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    Stop code exception error on blue screen. I have followed all steps to recover. Bios saying no hard drive   Videos show how to reseat hard drive but the bottom of my notebook is different than in videos. 


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    My laptop has wake up issues. When it automatically goes to sleep and I tries to wake up it won't. 


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    I received a Windows 10 Pro (full) DVD from HP but I'm having trouble upgrading from Single Language. I've tried from within Win10 SL Settings>>Update & Security>>Activation: Change product key; saying it's not valid. Tried inserting DVD and setup from there, only to offer an installation of Win10 SL (that's right, SL). Also tried a clean install booting to DVD, only to return back to SL after going through the whole installation process, and not once asking for a product key. Any help?


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    Why is my printer showing alw<ays as off line and no printing. Windows 10. TRoes everything and no way I can print. Reinstalled several times, reboted PC, router, reconnected the printer to the wifi, remved and re-installed the printer on my PC etc etc


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    what to do for that problem plese suggest me what to do


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    I recently reinstalled windows 10 on this PC using the windows reset function and my thought was that it would automatically retrieve the product key using a code from the BIOS and over the internet (Similar to the HP Stream 14 I have). I am now getting a warning message telling me my version of windows is about to expire. There is no activation code on the PC or under the battery. When I look at how it is activated it says "Windows is activated using your orgnization's activation service" but when I try and put the default key in and select activate, it can't find the "orgnization server".

     

      I have the product number and S#. Is there a problem with the HP windows network keying, or should I have a hard key somewhere?

     

    I have already checked the BIOS and it has the default windows key for network activation.

     

    Thank you,

    King_Snake456


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  • 11/25/18--12:55: Streambook speed
  • Hi i have 2 stream books for my daughters. They have struggeled to use them since purchase in may. They struggel to even bring up google. After much fustration i spoke to hp and they told me i needed more memorey. Is there a way i can get these into a useable state? What is the issue? Why are they sooooooo slow? Thanks


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    Hp Envy x360 m Convertible won’t turn on and no battery indicator light


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  • 11/25/18--15:38: Smart hardisk error (301)
  • Smart hard disk error(301)

    Failure ID:UCX0RD-94R9AA-GXGGQK-60BJ03


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    So suddenly when i was using the laptop it turned blue with this error saying atikmpage.sys and I cant open the laptop now it keeps going to that wcreen and restarting I have tried reinstalling windows it worked for a couple of hours but when I installed amd catalyst this problem apeareda again I would like any advice on how to solve this issue.

     


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    hp envy 15t-as100 won't turn on. The only thing that lights up is when your charging the laptop. 


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    Hello,

    I am trying to create a BIOS recovery flash drive to update my BIOS version to F.16 Rev.A from F.12. When I click the BIOS executable, it just runs, do not ask where to install files it just continues and ends, when I checked C drive for SwSetup folder there is not such thing. But anyway after the end of the wizard it launches the BIOS update utility but at the please select screen all three options and next button is disabled,Screenshot from 2018-11-26 09-29-28.png

     

    so I cannot create BIOS recover flash drive.

    Please Help


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