Quantcast
Channel: Notebook Operating System and Recovery topics
Viewing all 82218 articles
Browse latest View live

My HP Envy 13- ad 010nr isn't turning on but it seems to be charging just fine, hat should I do?

0
0

My laptop was working just fine, nothing drastic happened to it, and then a few hours later when I pressed the on button, it wasn't lighting up and my laptop wasn't working already. I would really appreaciate it if someone coulf help me with my problem.


Bios Password hp 15-bs234wm code: 79191077

0
0

Bios Password hp 15-bs234wm code: 79191077

Failure ID 6C61VR-7T799V-MFPWLK-60WF03

0
0

Hello, I dropped my HP 15-f387wm laptop yesterday. The warranty is expired. When I boot it, the fans run and the screen turns on but it stays black. It doesn't work when connecting to a different monitor. I thought maybe it was a memory issue so I reseated the ram but that didn't do anything. I used Esc and F2 and was able to get to the hardware diagnostics so the screen works fine. It passed all the other tests but failed the Hard Drive DST Check. Here are the results:

 

Failure ID:  6C61VR-7T799V-MFPWLK-60WF03

Product ID: N5Y09UA#ABA

Hard Drive 1 - Primary HDD Bay

 

Obviously something is wrong with the hard drive.  I was wondering what the code means and what actions I could take to fix it. Will I just have to buy a new hard drive? Or is that even necessary and could it potentially be caused by a weak connection/the hard drive is out of place somehow? If I do need to get a new hard drive, how do I go about getting the correct one with the correct OS and such on it? And is there anyway to recover/access any of the data on my current drive?

 

Thank you 

Re: Where to get Windows 7 drivers for HP Pavilion 17 Notebook PC; Product Number L2W13EA#UUW

0
0

Hi.

Have the same problem with Pavilion 13-b000ej.  [serial number removed]

Can you help please?

Re: Will the windows 10 work on my HP Pavilion dv7-1426nr Entertainment Notebook PC?

0
0

hp pavilion dm4-2180us I bought this laptop in 2010 for school and have used since. Windows 10 has been trying to automatically download and install but unable to. Im guessing cause my pc is to old. Today i guess it finally has installed windows 10 and now it keeps reseting with a message on the desktop stating " runtime error!  program: C:\\windows\explorer.exe

this application has requested the runtime to terminate it in an unusual way. Please contact the applications support team for more information".   I need this fixed asap as I have assignments to complete.  Thank you!

Display laptop stuck on demo

0
0

I just purchased a laptop from Walmart. However it was the display model and I can't get it off the demo mode. I've gone under settings and clicked the windows tab 5 times. When I do this, another box comes up asking for a password. I was told it was Walmart plus the store number. But it's not working no matter what I try!! HELP!!!

Factory Reset using System Recovery USB

0
0

Using HP USB stick to restore to Factory settings.  System fails to complete every time I have tried.  Now System Recovery USB will not even restart.  Displays message in picture attached.  It is hung in this loop that repeatedly displays this message.20181113_205658[1].jpg

Should I remove my decorative stickers before sending laptop in for repair?

0
0

I am sending  my laptop in for a physical repair and was wondering whether I should remove my decorative stickers in the case that it can't be fixed. Will my laptop be sent back to me even if it cannot be repaired?


Re: Stuck on Restoration Incomplete

0
0

Would this work if I had Windows 7 on my laptop? I'm having the same issue with Restoration Incomplete.

Is Windows 10 free? I don't have a code if that will be needed.

I wish I could just reboot and redownload windows 7 as that is what came with my laptop.

 

Battery won't load

0
0

Hey guys, 

so since about two weeks or more my laptop isn't loading anymore. I already got a new 

battery but using that one it won't load either. I already updated my BIOS to the latest

version, but that didn't help. Warranty expired in the end of August. 

Any ideas how to fix the battery issue? 

Help would me much appreciated. 

 

Fives

Lost OS serial

0
0

Hello,
Because of the hard disk failure, I lost all the data related to the original operating system (windows 7) of my HP 15-r237nl.
How can I get credentials for the OS specific for my laptop, so I can download it from the Microsoft site and then be able to regularly activate it?
Obviously I have all the data on the Hardware (serial and product number).
really thank you so much,
Piero

operating system keys

0
0

Hello I need to reinstall the system. but you need a product key. In Microsoft, when checking the key, it indicates that the system is installed by the manufacturer of the product, contact HP. how do i find out the key? The hard disk on the system was installed, the system failed, you need to reinstall the system.

system disabled [i 69599232]

0
0
 
 

 I have the message "system disabled [i 69599232]"
after installing the hp virtual digital badge software
Thanks

Invalid password

0
0

How do i get past I 45088781 

How to get a hp recovery drive.

0
0

I am stuck with a blue screen error which occurs during the boot process, and in order to resolve it I don’t have a recovery drive and I am neither able to create a recovery drive because I am unable to log in. Need some suggestions. 

Currently I have a windows 10 installed, but when I got the laptop I had windows 8 64 bit.


ATTACK OF VIRUS ( LOW PERFORMANCE ) ( DEFRAGMENT NOT WORKING )

0
0

HI SIR , SIR ACTUALLY MY LAPTOP WAS ATTACKED BY A STRANGE VIRUS ... YESTERDAY I INSERTED MY USB (3.0) (32 GB) IN MY FRIENDS LAPTOP TO ACTIVATE HIS WINDOWS BY A WINDOWS ACTIVATOR... I WAS UNAWARE THAT HIS LAPTOP WAS AFFECTED BY VIRUS... AFTER COMING BACK TO HOME FROM UNIVERSITY, I INSERTED MY USB IN MY LAPTOP .... AND WHEN IT OPENED , THERE WAS A SHORT CUT THERE ... NOT THOSE THINGS WHICH I HAD SAVED (ABOUT 15 GB) WHEN I TRIED TO OPEN THE SHORT CUT , AVAST ANTIVIRUS SHOWED ME VIRUS DETECTED AND NAME WAS LIKE (-_-_-_)AND SOME THING WAS WRITTEN.... FROM THAT TIME MY LAPTOP IS WORKING VERY VERY VERY VERY SLOW AND WHENEVER AFTER THAT TIME I STARTED DEFRAGMENT , BUT IT IS TAKING ABOUT 1 HOUR WITH 0% ANALYSIS

KINDLY HELP ME HURRILY..... THANKS

Screenshot (29).png

Webcam is completely gone, no imaging devices even listed/registered by my notebook.

0
0

I've had my notebook for years, with little to no issues. I haven't used the webcam in a while, but in the last 6 months it has disappearred! There's no trace of the inbuilt truevision webcam. There isn't even an option for imaging devices in my control panel, it's like it never existed. If I try to use Skype, YouCam or Zoom, I'm told there is no camera detected. I ran the recovery manager, and got nothing.

 

I went through the archives and this appears to be a pretty common problem, but the only solution was to do a full factory restore and then according to other users, that fix is only temporary! The problem begins again in a few weeks/months. I was found that HP doesn't provide a driver for the webcam. 

 

All of the like-problems I could find were archivved years ago. I'm hoping there is NOW an actual solution?? Please help. I'm not trying to buy a new laptop, just because of webcam :-(

Short drive test failure but computer running fine

0
0

After not using my laptop for a few months, on wake up all the services were trying to update at the same time (JAVA, Nortons, windows update). It was frozen so i did a cold boot. It boot up to the sign in screen but began updating again. This happened three more times before i put the computer on airplane mode so i could control the updates. Slowly i got the updates all completed and the computer was running fine. I did all the computer diagnostics, scan disk, chkdsk from the dos prompt, nortons testing...all normal and working fine. Then i opened the HP assistant. I ran all the tests available. All were normal except for the short and long drive tests. Both failed. Several times. I even updated the support assistant from the HP site and ran it again and it is still showing the failure. My computer is running perfectly. Never got a blue screen, never booted into anything other than the sign in screen. Not any issues whatever with it. Everywhere i am reading that it means my hard drive is starting to go, but no where else in any other diagnostic test is it showing any errors what so ever. I would appreciate any feedback on my situation. Thank u in advance.

ac adapter test failed

0
0

I performed hp ac adapter test i got following results.

AC Adapter Test: FAILED

Failure ID: PLQ-88499W-XD7X7G-C1C803

Product ID: W71357EA#A2N

My main problem is that the laptop does not charge when it is turned on and plugged in but when it is off, it charges just fine. 

 

After the latest update the Windows 10 stopped booting my HP PROBOOK 650 G3. How to proceed?

0
0

After the latest update the Windows 10 stopped booting my HP PROBOOK 650 G3. The proposed autorepair option returns to the blue screen, the other proposed option is shutting down the laptop. 

Can somebody provide a third option? Many thanks in advance.

Viewing all 82218 articles
Browse latest View live




Latest Images